How Cell Phone “Customization” Undermines End-Users by Redefining Ownership
1968 was a landmark year for communication in the United States. The same year when HAL 9000, the psychotic computer from 2001: A Space Odyssey, famously said “I’m sorry Dave, I’m afraid I can’t do that,” consumers were suddenly freed to connect any phone or devices to their telephone lines. In the seminal “Carterfone” Supreme Court case, the nation’s highest court ruled that a carrier did not have the right to restrict an end user’s ability to add devices to the network. This decision is what made everything from answering machines to the dial-up modem legal, the foundation for the modern Internet.